Selling Medicare Advantage: Back to the Basics

Selling Medicare Advantage: Back to the Basics By Jennifer Barros The 2018 Medicare Annual Enrollment Period (AEP) is around the corner, which means sales and retention goals are on your mind.  Whether they are displayed on a fancy customer relationship management...

Trust + Value + Education = Consumer Engagement

Trust + Value + Education = Consumer Engagement By Jennifer Barros Building a multicultural consumer engagement program focused on both prospective and existing members can sound overwhelming, but it doesn’t have to be. What does ‘consumer engagement’ mean? Let’s...

Is your team crushing its sales goals?

Is your team crushing its sales goals?By Jennifer Barros Status quo isn’t good enough when you are sitting in a room full of executives looking to see how your sales numbers are doing. Each day you evaluate those numbers, you look at your forecasting pipeline, your...

How happy are your Medicare members with you?

How happy are your Medicare members with you? By Jennifer Barros The Medicare Open Enrollment season has passed, you renewed your members, and if you had a good year, you gained new members as well. Their cards have been mailed and new claims are being processed....